We aim to dispatch all orders within 3 working days.
All UK orders (including the Channel Islands) are sent by Royal Mail 2nd Class. All Belt Up Baby Infant Restraint Harness orders will require a signature upon receipt.
Damaged or defective Goods or shortages should be notified to us within five working days of receipt. No liability can be accepted in respect of such claims outside this period.
We accept international orders. All prices are quoted in UK Pounds Sterling.
All overseas orders will be sent via a non-express courier service. If you require a faster delivery service please contact us at firstname.lastname@example.org for a price. Delivery prices for the UK and many overseas locations are available at the checkout stage, for other locations please email email@example.com before placing your order.
For orders within the European Union, please allow at least 2 weeks for delivery from the date of dispatch.
For all other overseas orders, please allow at least 3 weeks for delivery from the date of dispatch.
Making a purchase is simple. View the ‘Buy Now’ page and add your desired items to your cart. When ready click ‘View Cart’ and follow the on-screen guidance.
We only accept payments via PayPal, but you can still pay via card using the PayPal option even if you do not have a PayPal account, just follow the PayPal on-screen instructions.
Shortly after placing your order you will receive a confirmation email. Please keep this for your personal records. If you have not received a confirmation email within a few hours please check your junk mail folder in case your mail provider has mistakenly identified your confirmation email as junk. If you still do not receive an email after 24 hours please contact us via firstname.lastname@example.org and we will assist you further.
Refunds and Returns
If you wish to return your order you may do so within 14 days of receipt or your order.
Refunds are processed via the same method that you used to pay and are usually issued within 2 working days of the product(s) being returned to us in an unused and re-sellable condition. Money is usually back in customers’ accounts within 48 hours, but please allow 28 days.
We regret that refunds cannot be issued for purchases of the Belt Up Baby Infant Restraint Harness where the box seal has been broken and the product has clearly been unpackaged.
All products purchased from Belt Up Baby Ltd are under warranty for 12 months from the date of purchase. The Belt Up Baby Infant Restraint Harness warranty will be invalidated in the event of deliberate tampering or exposure to a vehicle accident.
N.B. The Belt Up Baby Infant Restraint Harness must not be used after an accident. Although not necessarily visible the integrity of the device will have been compromised. Always replace your Belt Up Baby Infant Restraint Harness following an accident.